Drivers
Harvard Drivers: OAK was established in 2012 to represent Harvard in the Oceania region. The mainstay of our business has always been the drivers. We do not expect to be able to access further stock from Harvard. We have a variety of stock available here at Artarmon at highly negotiable pricing!
OAK will maintain the 5-year warranty albeit that any failures may need to be replaced with compatible drivers or if need be a ‘cashback’ arrangement. OAK will not under any circumstances accept responsibility for consequential labour charges.
OAK Drivers: We introduced a family of OAK branded constant voltage drivers a year ago. This move broadened our offering to the market and did not conflict with Harvard. Currently we are obtaining approvals for a family of OAK branded Constant Current drivers that will replace the Harvard range. We will, as in the past, concentrate on dimming drivers with TRIAC and DALI versions being released initially.
Wireless Systems
EyeNut: Harvard has made a commitment to all its users who have a Service Level Agreement in place that the servers will remain on line and that support is available.
OAK has stock of a wide range of EyeNut components to support any need for additional or replacement hardware. In the event of a failure OAK will make every effort to replace that item. OAK will not under any circumstances accept responsibility for consequential labour charges.
LeafNut: Harvard has made a commitment to all its users who have a Service Level Agreement in place that the servers will remain on line and that support is available.
OAK’s stockholding of LeafNut components is very limited. In the event of a hardware failure we will make every effort to replace that item. OAK will not under any circumstances accept responsibility for consequential labour charges.
We will aim to keep you informed about the Harvard situation as well as what OAK is planning for the future.